Privacy Policy
Last Updated: December 15, 2024
Table of Contents
1. Introduction
At RankMentor, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. We are committed to protecting your personal information and being transparent about our practices.
2. Information We Collect
2.1 Personal Information
- Name and contact information
- Email address
- Profile information
- Payment information
- Educational background
2.2 Usage Data
- Study patterns and progress
- Test scores and performance data
- Time spent on different features
- Device and browser information
- IP address and location data
3. How We Use Your Information
We use your information to:
Personalize your learning experience
Improve our services and features
Process payments and transactions
Send important updates and notifications
Provide customer support
Analyze platform usage and performance
4. Data Security
We protect your data through:
Encryption of sensitive information
Regular security audits
Secure data storage systems
Access controls and authentication
Regular backups and monitoring
5. Data Sharing
We may share your information with:
- Service providers who assist in platform operations
- Payment processors for transactions
- Analytics providers to improve our service
We do not sell your personal information to third parties.
6. Your Rights
You have the right to:
Access your personal data
Correct inaccurate information
Request data deletion
Opt-out of marketing communications
Export your data
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]